Engineering Precision for High Value Business Information System Outcomes
Strategically Effective Systems Deliver Exceptional Value
Solutions Designed and Implemented
to Stand the Test of Time and Deliver High Value

Introducing Dr James A Robertson

Dr James A Robertson the Business Systems Doctor

Doctorate in Engineering.

Rigorous and systematic approach to problem solving.

Deep understanding of success as the opposite of failure and how to achieve success.

Early experience in writing software and developing solutions for business — demonstrated the huge value that CAN be delivered. With the Gold Mining Investment project the business doubled its revenue in twelve months demonstrating the value of really effective software solutions.

Further grounding in economics.

Substantial experience in military command and leadership (regimental commander in part-time forces).

Highly successful design and implementation of early integrated business information systems.

Many years’ experience trouble-shooting failed and sub-optimal system implementations has given a deep understanding of what is required for successful system implementations.

Numerous integrated business information system procurement and implementation projects, have taught me what is required to achieve success in practice.

Deep strategic experience and insight.

Available to assist YOU to unlock the full potential of your business information systems.

Events and Products

Our Services

Trouble Shooting Business Information Systems to Turnaround Sub-Optimal Situations Rapidly -- Dr James A Robertson

Trouble Shooting Business Information Systems to Quickly Transform Problem Situations

Trouble shooting Business Information Systems that are hindering your organization from achieving its full potential and possibly cramping growth.

I will rapidly and accurately investigate your situation and give you clear actionable findings with regard to WHY your systems are NOT delivering and HOW to FIX the problem.

I call this process a “Pulse Measurement” because it is of short duration and focusses on the strategic fundamentals of your business and the essence of the problem. This takes account of a wide diversity of possible factors that I recognize based on many years’ experience in this field.

Pulse Measurements regularly save clients considerable sums and greatly enhance the effectiveness of ERP, CRM and other Business Information Systems.

If you have the slightest unease about your current systems, you will find a Pulse Measurement well worthwhile.

If you are significantly dissatisfied with your systems and particularly if you are experiencing BUSINESS TRAUMA, a Pulse Measurement is a MUST HAVE item — in as little as one day you can gain fresh insights into your systems and what is needed to turn adverse situations around.

A Pulse Measurement is also relevant as a HEALTH CHECK on a project or IT Department that is not meeting your expectations, or should you simply want an independent Expert Professional Opinion as to how you can improve the effectiveness of your system or Department.


Fast, cost effective, potential major savings, enhanced understanding, informed decision making, improved profitability, improved competitiveness

Robust Strategic Requirements Based Tender Acquisition Process and System Implementation -- Dr James A Robertson

Robust Strategic Requirements Based Tender Acquisition Process and System Implementation

Robust Strategic Requirements based System Evaluation, Procurement and Implementation.

The most appropriate system effectively implemented from both a strategic and operational viewpoint facilitated by a Tough Contract to deliver a high value outcome that will last for very many years.


Correct definition of requirements, selection of most suitable software, greatly reduced risk, high quality outcome, high value outcome, increased profitability, increased competitiveness.

Structured, Engineered Strategic Plans that Deliver Results -- Dr James A Robertson

Structured, Engineered Strategic Plans that Deliver Results

A suite of robust and highly structured facilitation techniques, methods and tools that enables client organizations to develop prioritized measurable and actionable plans to bring about lasting high value strategic change.

I have recognized throughout my career that there is a significant gap in the market in terms of a need for a structured “Engineering” approach to strategic planning or, as I prefer to refer to it, “strategic analysis and design”.

After exposure to Professor Malcolm McDonald’s Exmar methodology and the thinking of Michel Robert I extracted some key concepts and, over time, developed a thought-leader Critical Issues approach to Strategic Analysis and Design.

To enable clear, systematic dialog, I developed a proprietary toolset in Excel offering the StratSnap© and StratGap© analysis tools, associated methods and documentation.

These tools and methods provide a robust approach to structured strategic analysis, tracking evolution from the initial executive workshops running all the way through to structured strategic plans and implementation.


Robust, accurate, high-value, prioritized plans, that are sustainable, actionable, reduce risk, and cost-effective. Reliable plans which focus on the key issues that deliver maximum benefit, improved profitability, improved competitiveness.

Extensive, Robust Engineering Training and Deep Practical Experience

Diverse Industries

I have experience working with clients in a very great diversity of industries including Investment, Consulting, Risk Management, Manufacturing, Distribution, Logistics, Financial Services, Mining, Construction, Correctional Services, Government, etc

This gives me a very broad base of experience with which to diagnose issues for new clients and formulate effective high value solutions that in many cases can be quickly and easily implemented.

It also enables me to formulate comprehensive solutions to complex business problems.

Diverse Systems

I offer the benefits of experience with a wide diversity of Business Information Systems including large bespoke corporate systems and mainstream products such as SAP R/3, SAP Business One, Sage X3, JD Edwards, Microsoft AX, Syspro, ProMan, etc

This gives me the ability to quickly and effectively understand the issues with any system implementation and formulate high value solutions.  It also gives me the ability to rapidly identify whether a problem is technical or corporate in nature.

Diverse Problems Solved

I have investigated, diagnosed and solved diverse problems ranging from genuine technical problems to diverse governance, relationship, Human Resource Management, configuration, system operation and other problems.

This enables me to rapidly recognize a wide diversity of problems and help resolve them efficiently as the essence of my “Business Systems Doctor” moniker and the foundation for the “Pulse Measurement